Question 1

Do you do swimming pool tiling?

Accepted Answer

Yes, we have extensive technical backup from Ardex and Kerakoll to ensure everything from the adhesive to the grout is swimming pool suitable and chemical resistant.

Question 2

Can you tile over UFH in a barn conversion?

Accepted Answer

Yes, we specialize in large-format floors over both wet and electric underfloor heating systems in barn conversions, handling the unique movement requirements of old structures.

Question 3

Do you handle natural stone?

Accepted Answer

Yes, we fix and seal limestone, slate, travertine, and marble. We use specific sealants to protect the stone for a lifetime.

Question 4

Do you offer Victorian path tiling in Ongar?

Accepted Answer

Yes, we are skilled in intricate Victorian geometric and encaustic patterns for pathways and hallways throughout Ongar and Essex.

Question 5

Are you insured?

Accepted Answer

Yes, full public liability and employee liability insurance is in place for your peace of mind.

Question 6

Is your work guaranteed?

Accepted Answer

Yes, every installation comes with a full 1-year workmanship warranty.

Question 7

What size floor tiles do you recommend for fewer grout lines?

Accepted Answer

It depends on the room size. Often, a 1200mm tile results in significant waste if the room isn't large enough. We often find 800mm tiles offer a similar aesthetic with less waste. We can advise on the optimum size during a site measure.

Question 8

Do you do mitered edges (Jolly edges)?

Accepted Answer

Yes, we prefer 'jolly' (mitered) edges for a high-end architectural finish, avoiding the need for plastic or metal trims.

Question 9

Do you cover Buckhurst Hill?

Accepted Answer

Yes, we cover the entire Epping Forest district, including Buckhurst Hill, Loughton, and surrounding areas.

Question 10

Can you install 1200x2400mm slabs?

Accepted Answer

Yes, we have specialized lifting equipment and frames for ultra-large format porcelain slabs to ensure safe and flat installation.

Question 11

How long is a quote valid for?

Accepted Answer

Our quotes are valid for 30 days.

Question 12

How far in advance should we book you?

Accepted Answer

We recommend booking early, especially if you need to coordinate with other trades like plumbers or before a new kitchen installation.

Question 13

Do you cover Silver End?

Accepted Answer

Yes! We have completed several jobs there for new homeowners. We cover Silver End, Witham, Braintree, and all surrounding Mid-Essex villages.

Question 14

Can you tile over electric underfloor mats?

Accepted Answer

Yes, we are specialists in all UFH systems. We use Pro-grid electric heating which has a lifetime guarantee, and we use resistance testers on the wires during the entire installation process to ensure safety.

Question 15

How quickly can I get an estimate?

Accepted Answer

You can WhatsApp us your project photos and dimensions for a fast ballpark price.

Question 16

Do you provide a free quote?

Accepted Answer

Yes, we offer a free on-site measure and quote service.

Question 17

Do you do commercial site work?

Accepted Answer

Yes, we are CSCS accredited and experienced in large-scale residential tiling packages.

Question 18

Do you cover Ingatestone and Shenfield?

Accepted Answer

Yes, we cover the entire Brentwood borough, including Ingatestone and Shenfield.

Question 19

Can you install vein-matched porcelain?

Accepted Answer

Yes, we can dry-lay tiles to ensure a natural flow of patterns across walls and floors. Please request this at the quote stage as we need to allow extra time for this detailed work.

Question 20

Is it true you tiled Mark Wright's house?

Accepted Answer

No, we have bills to pay and prefer our local clients! We might have done Arg's though.

Question 21

Do you have high reviews?

Accepted Answer

Yes, our reputation is built on 25 years of 5-star local feedback across Checkatrade, Yell, and Google.

Question 22

Do you use epoxy grout?

Accepted Answer

Yes, we specialize in using epoxy grouts (like Perflex and Gopoxy) which are stain-proof and highly durable, perfect for showers and high-traffic areas.

Question 23

Do you install outdoor porcelain patios?

Accepted Answer

Yes, we install 20mm outdoor porcelain tiles on concrete bases or pedestal systems to create a seamless indoor-outdoor transition.

Question 24

What do you do about expansion joints?

Accepted Answer

We calculate and install expansion joints (movement joints) in large floor areas and at door thresholds to prevent tiles from cracking due to thermal movement.

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