General & Booking

Q: Do you offer free quotes?A: Yes, we provide free site surveys and no-obligation quotes. We can also provide rapid ballpark estimates via WhatsApp if you send us photos and dimensions.Q: How quickly can I get an estimate?A: You can WhatsApp us your project photos and dimensions for a fast ballpark price today.Q: How long is a quote valid for?A: Our quotes are valid for 30 days.Q: How far in advance should we book you?A: We recommend booking early, especially if you need to coordinate with other trades like plumbers or before a new kitchen installation.Q: Are you fully insured?A: Yes, Hunter Tiling Ltd is fully insured with Public Liability and Employers Liability insurance, covering both domestic and commercial projects.Q: Is your tiling work guaranteed?A: Yes, every installation comes with a full 1-year workmanship warranty for your peace of mind.Q: Do you have high reviews?A: Yes, our reputation is built on 25 years of 5-star local feedback across Checkatrade, Yell, and Google.Q: Do you do commercial site work?A: Yes, we are fully CSCS accredited and experienced in large-scale residential and commercial tiling packages, capable of working under strict JCT contracts.


Technical & Materials

Q: Can you install 1200x2400mm slabs?A: Yes, we have specialized lifting equipment and frames for ultra-large format porcelain slabs (up to 3m) to ensure safe and flat installation.Q: Do you handle natural stone?A: Yes, we fix and seal limestone, slate, travertine, and marble. We use specific sealants to protect the stone for a lifetime.Q: Can you tile over electric underfloor mats?A: Yes, we are specialists in all UFH systems. We use Pro-grid electric heating which has a lifetime guarantee, and we use resistance testers on the wires during the entire installation process to ensure safety.Q: What is tiling matting and why is it needed?A: Tiling matting, or a decoupling membrane (like Schluter-DITRA), neutralizes lateral movement in the subfloor. It is essential for preventing stress cracks in timber floors or new screeds.Q: Can you mitre cut tiles (Jolly edges)?A: Yes, we prefer "jolly" (mitered) edges for a high-end architectural finish. We fill the joint with colour-matched epoxy resin for a seamless look, avoiding the need for plastic trims.Q: What can you do about uneven floors?A: In older properties, this is common. We can use self-levelling compounds, but we also use lasers to determine the best 'optical' flat if the room isn't level.Q: Do you use epoxy grout?A: Yes, we specialize in using epoxy grouts (like Perflex and Gopoxy) which are stain-proof and highly durable, perfect for showers and high-traffic areas.Q: Can you install vein-matched porcelain?A: Yes, we can "dry-lay" tiles to ensure a natural flow of patterns across walls and floors. Please request this at the quote stage as we need to allow extra time for this detailed work.Q: Can you tile onto lath and plaster walls?A: We typically advise boarding over old lath and plaster to ensure a flat, safe, and weight-bearing surface for your new tiles.Q: What size floor tiles do you recommend for fewer grout lines?A: It depends on the room size. Often, a 1200mm tile results in significant waste if the room isn't large enough. We often find 800mm tiles offer a similar aesthetic with less waste. We can advise on the optimum size during a site measure.


Specific Projects

Q: Do you do swimming pool tiling?A: Yes, we have extensive technical backup from Ardex and Kerakoll to ensure everything from the adhesive to the grout is swimming pool suitable and chemical resistant.Q: Can you tile over UFH in a barn conversion?A: Yes, we specialize in large-format floors over both wet and electric underfloor heating systems in barn conversions, handling the unique movement requirements of old structures.Q: Do you install outdoor porcelain patios?A: Yes, we install 20mm outdoor porcelain tiles on concrete bases or pedestal systems to create a seamless indoor-outdoor transition.Q: Have you fitted high-end tiles from brands like Porcelanosa?A: Yes, we regularly work with premium tiles from Porcelanosa, Eden Clay, and even Louis Vuitton tiles and metal mosaics. We have worked in properties worth over £35m and have the expertise to handle high-value materials.Q: Can you tile Victorian Hallways and geometric patterns?A: Yes, we have extensive experience with Victorian geometric tiling, including complex restorations and new installations for pathways and hallways.


Local Service Areas

Q: Do you cover Ingatestone, Shenfield, and Brentwood?A: Yes, we cover the entire Brentwood borough, including Ingatestone and Shenfield. We have completed numerous luxury installations in these areas.Q: Do you cover Buckhurst Hill and Epping?A: Yes, we cover the entire Epping Forest district, including Buckhurst Hill, Loughton, Theydon Bois, and surrounding areas.Q: Do you work in Beaulieu Park?A: Yes, we have completed high-end upgrades in the Beaulieu Park development, often replacing developer-standard tiling with premium large format porcelain.Q: Do you cover Silver End and Witham?A: Yes! We have completed several jobs there for new homeowners. We cover Silver End, Witham, Braintree, and all surrounding Mid-Essex villages.Q: Do you work with natural stone in Saffron Walden?A: Yes, we fix and seal all types of stone including limestone, marble, and slate. We understand the specific requirements for period properties in Saffron Walden and Newport.Q: Is it true you tiled Mark Wright's house?A: No, we have bills to pay and prefer our local clients! We might have done Arg's though...

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